Xstatic-Media Internet Services Payment Policy

Adult-Host belongs to and is controlled fully by  Xstatic-Media Internet Services all invoices, billing statement etc will be from Xstatic-Media.

Xstatic-Media Internet Services offers low cost and full featured domain registration,  web site hosting and related services. This document explicitly states our policy concerning payment, charge backs and payment disputes.

1. Payment Methods: (Domain registration and application fees are not refundable. Account balance refunds can only be given at the discretion of the Company Management! Always resolve issues you have through admin@Xstatic-Media.co.uk

Paypal
Paypal deposits must be initiated through the Xstatic-Media control panel

 

Cheque Deposits
We only accept pound sterling cheques drawn from a British bank account. There are no minimums or maximums although we do deduct a transaction charge of 99p for deposits under 50; this is because the bank charges us. Deposits of 50 or greater are exempt from the charge. Please contact admin@Xstatic-Media.co.uk with the amount you are depositing and the account username.

Bank Transfers
There is a 100 minimum on deposits by bank transfer. There is also a transaction charge of 25; this is because the bank charges us. Deposits of 1,000 or greater into your account are exempt from the charge. Please contact admin@Xstatic-Media.com with the amount you are depositing and the account username.

2. Disputes

Charge backs (or similar action by another payment provider allowed by us)
Charge backs are an expensive and unnecessary way to handle domain registration disputes. Xstatic-Media takes charge backs very seriously. For each domain charge that is charge backed we will do the following:

  1. Reclaim control of all the domain names in your Xstatic-Media account (which includes stopping all traffic to your domain names and transferring ownership to Xstatic-Media);
  2. 250.00 GBP FEE for the charge back will be added to your name and will be required to payback in addition to all associated fees and charge backs before we release the domain name(s);
  3. The name(s) will be locked so they/it cannot be transferred to another registrar;
  4. We cannot delete the domain(s) and get our money back as the registry does not refund. So we sell all your domain names in a private auction within 30 days if not paid to recoup a little of the money we lost;
  5. We will add you to the negative customer database which will prevent you from registering domain names in the future.
  6. Reclaim any delinquent monies by civil legal suit.

Payment Queries
Domain registration and application fees are not refundable. Account balance refunds can only be given at the discretion of the Company Management! Always resolve issues you have through admin@Xstatic-Media.co.uk

Copyright 2014 Xstatic-Media. All rights reserved.



 

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